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Work Incentives Planning & Coordination: Provides participants with information on how participating in vocational rehabilitation services and returning to work may impact their SSI/SSDI (and other) benefits. The expected outcome is that they receive a comprehensive overview of how working affects benefits and how work incentives can be utilized to maximize earnings.
Career Exploration: Assists participants in selecting an employment goal by participating in informational interviews and job shadows with community employers, which will allow them to observe and gain information from those workers employed in the occupations they are considering.
Community Based Assessment: Evaluates a participant’s strengths and needs to make recommendations for future planning. A CBA is utilized to provide information on their aptitudes, abilities, behaviors and preferences or to determine if a specific employment opportunity would be an acceptable match.
Work Adjustment: Provides participants with hands-on training, to improve their vocational skills, improve work behaviors, and build upon communication and interpersonal skills and to prepare them for permanent, integrated community employment.
Summer Youth Work Experience: Instructs transitional youth on vocational skills and appropriate work behaviors during the summer months, in a realistic and integrated community employment setting.
Job Seeking Skills Training: Assists participants to successfully identify and respond to potential job opportunities. The service addresses: how to locate job opportunities; how to develop an employment application template and resume/cover letter; how to follow up with employers after completing applications or an interview; how to address potential barriers to employment; how to handle difficult interview questions; how/when to request reasonable accommodations.
Job Development: Involves a systematic approach to identifying and contacting potential employers. Participants will work directly with a job developer whose services are based on participants' needs, abilities and desires.
Job Coaching: Provides individualized instructions to participants once hired by an employer, to help them learn job tasks, develop natural and peer supports, and to adjust to the work environment. The expected outcome is that participants are able to perform job tasks within the employer’s accepted quality and quantity standards and that they will have successfully adjusted to the work environment and peers and other natural supports on the job.
Job Retention: Provides less intensive job supports once the job coach (if utilized) has transitioned out of the job site. The provider will maintain contact with participants and their employer for 90 days to ensure job satisfaction and they continue to meet employer expectations; they fully understand what is expected of them, including their employer’s policies and procedures.
Step By Step is community based, meaning we will meet with you at a place in your community that is accessible and convenient for you. All work experience, assessment and work adjustment services are provided in integrated, community employment settings.
"Staff are well-trained professionals who are supported and encouraged by the leadersh
Step By Step is community based, meaning we will meet with you at a place in your community that is accessible and convenient for you. All work experience, assessment and work adjustment services are provided in integrated, community employment settings.
"Staff are well-trained professionals who are supported and encouraged by the leadership to fully support the participants through creative and flexible service delivery...meet participants in non-office settings in their communities of residence, thereby promoting the development of quick and easy mutual rapport."
Accreditation Surveyor
Step By Step helps overcome barriers to employment. We work one-on-one with participants to provide training and support needed to maintain independent employment.
'I always had the impression that you genuinely cared about me from the moment I stepped in your office. Turns out, that was all I needed. I would recommend Step By Step withou
Step By Step helps overcome barriers to employment. We work one-on-one with participants to provide training and support needed to maintain independent employment.
'I always had the impression that you genuinely cared about me from the moment I stepped in your office. Turns out, that was all I needed. I would recommend Step By Step without hesitation."
M.B., Parma
"Everyone from the office staff to the trainer was personally invested 100%".
E.C., Vermilion
"Personnel is highly regarded by the persons served and other stakeholders...is recognized as a high performer and is praised for its attentiveness and valuable communication...noting the tireless dedication to persons served."
Commission on Accreditation for Rehabilitation Facilities
Step By Step has successfully partnered with participants, their families, referral sources and community employers since 1993. We are a friendly, knowledgeable agency, providing services in a family-like environment. Our staff is continuously educated to keep on top of employment trends for the best possible job matches for participants
Step By Step has successfully partnered with participants, their families, referral sources and community employers since 1993. We are a friendly, knowledgeable agency, providing services in a family-like environment. Our staff is continuously educated to keep on top of employment trends for the best possible job matches for participants. We are committed to maintaining excellent communication with all stakeholders.
"Step By Step gave me the tools to reclaim my life and self-worth."
M.R., Cleveland
" I cannot say enough good things about this program. My son matured so much this summer and he learned the importance of taking responsibilities seriously. This was excellent!"
P.A., Lorain